“No Question asked for product return, 100 % Guaranteed Refund.”

 

 

  • We are ready to return any item purchased by customer only if the items is not being used or damaged.
  • Dedicated customer support for any issue.
  • Size, Colour & Product, change possible ( *Subject to availability)
  • Pick-up is free within India. In case pickup is not possible, then courier it in “to pay” mode, Meena Bazaar will pay the courier charges while receiving the parcel.

Online Returns Address:

Please send all returns to:
MEENA BAZAAR
A-1, Sushant Lok-1, M.G.Road, 
Gurugram -122002, INDIA
Contact No:  +91-85954 41611

  • For Domestic deliveries - Free Return.
  • For orders delivered internationally - Customers will bear the courier charges occurred to return the product, tracking details at info@meenabazaar.shop
  • For international customers, duties are not included in the price. Customers are responsible for paying any import duties, custom fees or local/VAT taxes. MEENA BAZAAR will not reimburse these expenses. It is necessary to pay these in order to release your order from customs.
  • We will initiate a refund once the product is received back in our warehouse
  • We will accept returns within 15 days after delivery.
  • Refund is processed once the product is delivered back to our warehouse and quality check is done.
  • Products on discount are not available for exchange, refund or return.
  • Refunds usually take 7 working days.

The expected timelines are as below: 

  • Refund can also be provided in the form of credit Note on Demand
  • We have facilitated our customer to return or exchange the product in any of our store given at the store locator.

Reverse Pick up Policy:

We offer our customers a simple, hassle-free, Reverse Pick-up policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Returns & Refunds. Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.

  • Please mention your order number in the subject line to help us quickly process your returns/ exchanges.
  • Necessary request to all customers, while giving the parcel back to the courier boy please make a  clearly video  showing the products as there will not be any scope of mistake & sent to our Customer Care No - +91-85954 41611
  • Please ensure that all the returned item(s) are packed securely and safely to prevent any loss or damage during transit.
  • The item(s) for reverse pick up will be picked up within 3 to 4 business days from the date of request.
  • After the receipt of item(s), your request for returns/exchanges would be processed.
  • In the case of exchanges, your new order will be dispatched to you within 3-5 business days after we receive the earlier shipment.
  • Some of the pin codes are not feasible for reverse pick up, in such cases the customer will need to return the item(s) back to us. The reverse shipping address will remain the same as per the original invoice.
  • If customer has self-shipped the item(s) and the package is lost in transit, no refund will be applicable.
  • We do not offer reverse pick facility outside India. 

Claiming Refunds

For Credit Card/Debit Card/Net banking or Paypal Transactions:

  • As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment.
  • In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end.
  • Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.
  • For COD (Cash on Delivery) Transactions:
  • Refunds to bank accounts shall be processed within 7 business days (Subject to clearance in quality check).
  • Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.
  • Cash Refunds are not allowed for COD orders.
  • Refunds will only be initiated after we have physically received the returned shipment. Hence Refunds will not be applicable in case a customer has self-shipped the item(s) and the package is lost in transit.

*Terms & Condition:

  • Product should not be used if returning
  • Return should be initiated within three day of receiving
  • Tags and Invoice should be enclosed and not tampered.
  • Products on discount are not available for exchange, refund or return.
  • Made to order products, Customized styles & Accessories are non-returnable.