Return-Policy

  

  • To request a return, kindly contact us at info@meenabazaar.shop  Your inquiry will receive a prompt response. Alternatively  you can reach our customer care hotline at +91-8595441611, available from 10:30 AM to 7 PM IST, Monday to Saturday.
  • Please provide details for the reason for the return. In case of a defective or incorrect product, kindly include an opening video of the item for our assessment.
  • We are ready to return any item purchased by customer only if the items is not being used or damaged.
  • Dedicated customer support for any issue.
  • Size, Colour & Product, change possible ( *Subject to availability)

  • To be eligible for a return, the product must be in its original packaging, unused, and not damaged. Once we receive and inspect the returned product, we will process a refund or exchange, depending on your preference.

  • Please note that personalized or customized products are not eligible for returns.

  • You'll need to cover the costs for returning items or exchanging them. We recommend using a registered or traceable postal service. Remember, the responsibility for returned parcels stays with you until Meena Bazaar receives them.

  • If you have any questions about our self-product return policy, please do not hesitate to contact us.

Online Returns Address:

Please send all returns to:
MEENA BAZAAR
A-1, Sushant Lok-1, M.G.Road, 
Gurugram -122002, INDIA
Contact No:  +91-85954 41611

  • Kindly make sure you check the packaging before accepting any orders and make a clear video while unboxing for claiming any wrong shipments.
  • In case you receive a damaged/defective/wrong product, the company should be notified within 48 hours of Delivery. We might request you to share the snapshot/unboxing video of the damaged product at info@meenabazaar.shop or WhatsApp 8595441611.
  • For orders delivered internationally - Customers will bear the courier charges occurred to return the product, tracking details at info@meenabazaar.shop
  • For international customers, duties are not included in the price. Customers are responsible for paying any import duties, custom fees or local/VAT taxes. MEENA BAZAAR will not reimburse these expenses. It is necessary to pay these in order to release your order from customs.
  • We will initiate a refund once the product is received back in our warehouse
  • We will accept returns within 7 days after delivery.
  • Refund is processed once the product is delivered back to our warehouse and quality check is done.
  • Items purchased during a sale are not eligible for exchange, refund or return.

  • A one-time exchange policy allows customers to exchange a purchased item for a different size, color, or variant only once. This policy applies only to fresh products.

  • Refunds usually take 7 working days.

  • Refund can also be provided in the form of credit Note on Demand

  • No Exchange & Refunds will be issued for stitched or customized products.
  • We have facilitated our customer to exchange the product in any of our store given at the store locator.

 

    Claiming Refunds

    For Credit Card/Debit Card/Net banking or Paypal Transactions:

    • As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment.
    • In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end.
    • Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.
    • For COD (Cash on Delivery) Transactions:
    • Refunds to bank accounts shall be processed within 7 business days (Subject to clearance in quality check).
    • Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.
    • Cash Refunds are not allowed for COD orders.
    • Refunds will only be initiated after we have physically received the returned shipment. Hence Refunds will not be applicable in case a customer has self-shipped the item(s) and the package is lost in transit.

    *Terms & Condition:

    • Product should not be used if returning
    • Return should be initiated within three day of receiving
    • Tags and Invoice should be enclosed and not tampered.
    • Products on discount are not available for exchange, refund or return.
    • Made to order products, Customized styles & Accessories are non-returnable.